URETEK Vision and Values
Note by Otso Lahtinen, President of URETEK
URETEK is a contractor with global presence who invented the concept of non-disruptive ground engineering by injecting expanding geopolymer. Its patented processes are used worldwide, with more than 100,000 projects completed in residential, commercial and infrastructure sectors. With its high levels of technical expertise, combined with the quality of its work and more than 30 years’ experience, URETEK sets the standard for non-disruptive ground engineering.
URETEK is proud of its reputation and we are keen to preserve our market-leading position by continually developing ground engineering solutions which are both non-disruptive and durable over time. By increasing investment in research & development, we are providing our clients with quicker, less disruptive and more cost-effective solutions.
Our priority is to exceed customer expectations; URETEK is primarily chosen by its customers because of the added value its solutions create in geotechnical asset management. Our customers regularly report that the life span of a geotechnical asset has increased and operative maintenance costs significantly decreased after a URETEK solution has been applied. Our highly qualified engineers are always available to assess a structure, provide advice and support the client at all life-cycle stages of the structure.
We believe URETEK and the use of expansive geopolymer can be the ‘go-to’ ground engineering solution and also influence future design principles. We look forward to working with you.
Prioritizing our customers is part of everything we do at URETEK Worldwide. We will seek to understand our customers’ needs and requirements and deliver solutions which will enable our customers to keep their world running, saving them time and money. Only by prioritizing our customers’ needs and requirements in all of our business dealings can we become a preferred solution provider and develop long term partnerships with our customers.
We will seek to go about our business in a highly professional manner giving us credibility and enables us to gain the trust of our customers and prospects. To maintain our professional approach we have best practice processes in place to ensure high quality delivery of our services and solutions for every customer and every project. We will seek to gain and maintain relevant industry acknowledged accreditations to ensure we are compliant with latest developments in our sector.
We at URETEK are committed to a policy of zero harm for our employees, the public and the environment by having a high level safety-promoting culture and safety protocols in place. Zero harm is a core strategic objective and everyone´s personal concern.
We will actively seek out new opportunities to solve structural problems. This will enable us to continually strive to win repeat business and deepen our customer relationships. We will listen to our customers’ requirements and find appropriate solutions to meet their needs. We will seek to become first choice suppliers for our customers, and we can only do this by being able to offer solutions to suit every type of structural problem.